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This paper is a partial reflection of a research in strategy development to help agriculturists in Nakhon Si Thamarat Province to increase the capacity of the community enterprises to a “good level” of performance. The purpose of this study was to examine the information behavior of farmers regarding the success of the community enterprises management in Nakhon Si Thamarat, Thailand.

A qualitative research method was applied, using in-depth interviews, observation and field notes. The study area covered community enterprises located in the Muang District, Nakhon Si Thammarat Province, Thailand, which were evaluated to study the levels of information behaviors. Data were collected from 45 respondents from 9 community enterprises 3 categories (passive, common, and active levels). Five interviewees were gathered in each category for the purpose of this research.

The findings show the following information behaviors of farmers that support the management capacity of the community enterprises between the passive level and the active level: information needs (arising from a clear occupational purpose of an individual or a group of individuals), information-seeking (the farmers knowing and understanding the problems that require information, choosing the right information sources), searching multiple sources and selecting the right information and using this information for development and occupation.

This research constructed a body of new knowledge of farmers’ information behaviors of community enterprises. This knowledge will lead to the development of an information behavior model for community enterprises which will help strengthen the capacity toward the active level.

The purposoe of this paper was to study the information needs and information-seeking among Thai farmers that lead the development of a mobile phone application for the purpose of production and marketing promotion.

The qualitative research was performed by in-depth interviews, observations, field notes and content analysis. The 48 primary informants were the best-practice farmers around Songkhla Lake Basin.

The results demonstrate the farmers’ need for information on the following topics: increasing production, developing quality, reducing costs, manufacturing products, increasing marketing and sales channels and changing to short-lived crops. The farmers acquired information directly targeted to their needs and behaviors by making inquiries, exchanging ideas and joining study trips and training, which resulted in production and marketing promotion and, hence, higher incomes.

As a result, their farming will yield high-quality products, bringing them more income and a better standard of living. When the lives of the farmers, who are the majority of the Thailand population, are improved, the holistic conditions of national economic development will in turn be good, leading to security, wealth and sustainability.